The following learning sessions are tentative and subject to change.
10:15am - 11:00am
Sinatra Ballroom 1 - 3
Atlas Terminal Company (ATC) has been responding to the needs and feedback of our primary customers, Atlas Agents, through a realignment of resources that has reduced repair start to completion times while also improving the quality of our work. Learn more about these changes, what else is on the horizon, and how you can put the services provided by ATC to work for your Agency and your PVOs.
Sinatra Ballroom 5 - 6
Titan Global Distribution and Atlas Logistics are pleased to present TEAM (Titan Electronic Account Management), a state of the art project management software designed specifically for our industry. The cloud based software unites Titan, customers, warehouses and vendors within a single platform where everyone is able to work on and view the same data required to complete the most difficult projects. From managing transportation to improved inventory accounting to final delivery & installation of the goods; TEAM is the game changer our customers have been searching for in a very completive market. Please join us for a discussion and demonstration on how the system works and can be utilized to drive revenue across the Atlas Network and your Agency.
Sinatra Ballroom 9 - 10
From the social media devotees of Domino’s “pizza delivery insurance” to Chewy.com’s “remarkable experiences for human and furry customers”, Customer Experience (CX) Management has evolved from tactical to strategic. In this session, we will take a look at the current trends and how Cornerstone is using technology to support the digital customer experience strategy component. In addition, we will also discuss expanding our global service capabilities and how we are developing new avenues to pursue prospect relationships with you to meet the demands of your clients and prospects in the marketplace.
Sinatra Ballroom 11 - 12
Grow your international business by joining AWGI Agent Partnership. This partnership provides sales, service, technology, OA/DA/Storage exclusive to your market. Learn how to become a partner and grow a very profitable business channel for your company.
11:15am - 12:00pm
Sinatra Ballroom 1 - 3
The use of intermodal transportation is a proven cost-effective method for capacity enhancement. Hear from Kyle Puckett of Atlas Van Lines, Dan Lammers of Ace Relocation Services, and Lem Goodpasture of HUB Group on how the use of shipping by rail can be the right solution when PVOs and equipment are limited.
Sinatra Ballroom 4
In this informal roundtable discussion, talk with agents using video survey and Atlas IT about where this product is going. Learn valuable information about how to put this remote survey solution to use for your agency and your customers.
Sinatra Ballroom 9 - 10
During this Learning Session we'll update you on the latest changes with GDPR, privacy laws in the U.S., and data protection. You'll learn what Atlas is doing and get valuable tips on what you can do. You'll also get an important update on independent contractors and driver status. This is a developing issue that can have a significant impact on your business and our industry.
Sinatra Ballroom 13 - 14
Atlas has had Product Managers in place for a full year in order to be focused on Corporate, Government/Military, and Private Client segments. Take this opportunity to meet them in an informal face-to-face setting and share ideas on how they can help you maximize efficiencies, encourage growth and overall potential. Bring questions and take a few minutes to stop in.